— Contact & Support
Talk to the team that built it.
Every product we ship is supported by the same small team that designs and builds it. The fastest way to reach us is email — we read every message.
— Reach us at
We typically reply within 2 business days
Mailing address370 17th Street, Denver, CO 80202, USA
01 / Product support
Help with our extensions
Bug reports, account questions, billing, and feature requests for any of our products.
[email protected]02 / Press & partnerships
Working together
Writing about us, integrating with us, or exploring a partnership — same address, just mention it in your subject.
[email protected]03 / Privacy requests
Data & privacy
For data access, deletion, or any privacy question. Please include the product name and the email tied to your account.
[email protected]— FAQ
Common questions.
How do I report a bug?
Email [email protected] with the product name, the browser and OS version you're using, and a short description.
Where do I install SonicCaption?
SonicCaption is a native macOS desktop app. Visit soniccaption.com to download it.
Are your extensions free?
Each extension offers a free tier and an optional paid plan with higher usage limits.
How do you handle my data?
We collect only what's needed to run the product, and we never sell your data. See our Privacy Policy.
Can I request a feature?
Yes — feature requests are one of the main ways our roadmap takes shape. Send an email and we'll log it.